Strategic Client Engagement & Growth Lead

Arthur Recruitment; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Arthur Recruitment seeks a Product Lead/Client Engagement Manager to help an established organisation attract, engage and develop relationships with prospective clients and commercial partners. This visible, people‑facing role focuses on the audience, commercial purpose and overall experience.

You will identify opportunities, welcome participants, and lead discussions that connect clients to relevant expertise, strengthening future business potential.

Qualifications

• Experience in engagement, client relationship management, partnerships, account development or stakeholder engagement or a closely related role.
• Confidence presenting, hosting, facilitating discussions or engaging groups.
• The ability to build credibility with senior clients and stakeholders.
• Experience taking ownership of a client‑facing initiative and coordinating others to deliver it.
• Strong organisation, attention to detail and a proactive approach to resolving problems.
• Curiosity about what matters to clients and how relationships develop into commercial opportunities.

Responsibilities

• Identify and engage the right prospective clients, partners and external participants for relationship‑building activities.
• Develop an understanding of their interests and needs, shaping interactions that connect them with relevant expertise and opportunities.
• Act as a confident external representative, welcoming participants, introducing contributors and facilitating discussions.
• Build trusted relationships with senior stakeholders, colleagues and commercial teams.
• Bring together content, speakers and contributors to create engaging, commercially relevant experiences.
• Take ownership of engagement activities from preparation through delivery, feedback and improvement.
• Balance stakeholder requests, maintain clear priorities and challenge constructively where needed.
• Use feedback and engagement insights to improve the approach and assess its contribution to stronger business relationships.

Skills

Engagement experience

Client relationships

Partnerships

Stakeholder engagement

Presentation skills

Facilitation

Ownership mindset

Project coordination

Attention to detail

Proactive problem solving

Curiosity about clients

Job description

Arthur Recruitment seeks a Product Lead/Client Engagement Manager to help an established organisation attract, engage and develop relationships with prospective clients and commercial partners. This visible, people‑facing role focuses on the audience, commercial purpose and overall experience.

You will identify opportunities, welcome participants, and lead discussions that connect clients to relevant expertise, strengthening future business potential.