Strategic Client Engagement Lead

GCS; Greater London; Presencial; GBP 70 000 - 95 000; Tempo integral

Resumo da oferta

GCS is seeking an experienced Engagement Delivery Manager to manage and grow strategic client relationships across our Project solutions portfolio. The role focuses on delivering recruitment and workforce programmes with a hands-on approach to governance, performance reviews, and stakeholder management.

The ideal candidate has a background in staffing, MSP, RPO, or project solutions, a proven track record in client engagement, and a proactive, results-driven mindset to drive service excellence

Qualificações

• Previous experience in Client Engagement, Account Management, MSP, RPO, Staffing, Recruitment, or Project Solutions.
• Strong track record of managing strategic client relationships and delivering exceptional service.
• Commercially aware, with an understanding of SOWs, SLAs, KPIs, and workforce solution contracts.
• Comfortable engaging with stakeholders across HR, Talent Acquisition, Procurement, Operations, and Leadership teams.
• A proactive problem solver with excellent communication and stakeholder management skills.

Responsabilidades

• Manage and grow strategic client relationships across our Project solutions portfolio.
• Ensure successful delivery of recruitment and workforce programmes across client portfolio.
• Lead governance and performance reviews with clients and stakeholders.
• Drive continuous improvement across service delivery and client outcomes.
• Collaborate with recruitment, operations, finance and commercial teams to meet objectives.

Conhecimentos

Client Engagement

Account Management

MSP

RPO

Staffing

Recruitment

Project Solutions

Descrição da oferta de emprego

GCS is seeking an experienced Engagement Delivery Manager to manage and grow strategic client relationships across our Project solutions portfolio. The role focuses on delivering recruitment and workforce programmes with a hands-on approach to governance, performance reviews, and stakeholder management.

The ideal candidate has a background in staffing, MSP, RPO, or project solutions, a proven track record in client engagement, and a proactive, results-driven mindset to drive service excellence