Strategic Client Account Manager: Growth & Relationships

Denham Recruitment Ltd

Northampton

Hybrid

GBP 41,000 - 50,000

Full time

10 days ago
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Benefits offered by this job

Car allowance
Hybrid working
Excellent employee benefits package
Career progression opportunities

Job summary

Denham Recruitment Ltd is seeking a proactive Client Account Manager to oversee a portfolio of strategic clients within the Midlands. The role emphasizes building lasting partnerships and driving revenue growth while coordinating with surveying, technical, and operational teams to ensure excellence in service delivery.

You will be the main contact for key clients, conducting reviews, presenting insights, and supporting tenders and business development efforts.

Qualifications

  • Proven experience in account management/business development.
  • Strong stakeholder management and relationship-building skills.
  • Commercially focused with a track record of delivering revenue growth.
  • Excellent communication, negotiation, and presentation skills.
  • Experience within insurance, property services, home emergency sectors (essential).
  • Understanding of the insurance claims lifecycle.

Responsibilities

  • Manage and grow a portfolio of key client accounts
  • Build strong, long-term relationships with stakeholders
  • Deliver against revenue and growth targets
  • Conduct regular client reviews and performance meetings
  • Ensure service delivery meets agreed SLAs and KPIs
  • Identify cross-selling and new business opportunities
  • Produce client reports, insights, and presentations
  • Support tenders, proposals, and business development activity
  • Collaborate with operational teams to enhance customer experience

Skills

Account management
Stakeholder management
Commercial awareness
Communication skills
Negotiation
Presentations
Insurance knowledge

Job description

Denham Recruitment Ltd is seeking a proactive Client Account Manager to oversee a portfolio of strategic clients within the Midlands. The role emphasizes building lasting partnerships and driving revenue growth while coordinating with surveying, technical, and operational teams to ensure excellence in service delivery.

You will be the main contact for key clients, conducting reviews, presenting insights, and supporting tenders and business development efforts.

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