Strategic Client Account Lead - Transport & Aviation

Adler & Allan Ltd; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

Adler & Allan Ltd is seeking a proactive Client Account Manager in the United Kingdom. The successful candidate will manage a portfolio of key accounts, driving growth and fostering long-term client relationships. The role requires strong account management experience, excellent communication, and the ability to collaborate across teams. A clean UK driving license and proficiency in CRM systems are essential. Adler & Allan is committed to diversity and inclusion and encourages all applicants to apply.

Qualifications

• Experience in account management or client-facing commercial roles in B2B services.
• Strong relationship-building and communication skills.
• Ability to identify opportunities and translate customer needs into solutions.
• Solid commercial understanding, including pricing and contract fundamentals.
• Excellent planning and organisational skills.
• A proactive, solutions-driven mindset with strong ownership and accountability.
• Ability to collaborate effectively across teams.
• Confident communicator comfortable engaging with stakeholders at all levels.
• Clean UK driving licence and Right to Work in the UK.
• Willingness to undergo a Criminal Record Check.

Responsibilities

• Managing a portfolio of key accounts to achieve revenue, margin and growth targets.
• Developing account plans aligned to sector strategy and identifying opportunities and risks.
• Building strong relationships with customer stakeholders across multiple functions.
• Acting as the main commercial contact for allocated clients.
• Creating and maintaining a healthy pipeline with accurate forecasting.
• Leading regular customer review meetings and ensuring agreed actions are delivered.
• Working with operational teams to ensure service quality and contract compliance.
• Supporting renewals, variations and commercial negotiations.
• Ensuring pricing accuracy, commercial compliance and correct invoicing.
• Managing aged debt and resolving billing queries.
• Feeding account insights into sector development plans.
• Contributing to tender responses and proposals.

Skills

Account management experience

Relationship building

Communication skills

Opportunity identification

Commercial understanding

Planning skills

Solutions-driven mindset

Team collaboration

Stakeholder engagement

CRM proficiency

Tools

CRM systems

Microsoft Office

Job description

Adler & Allan Ltd is seeking a proactive Client Account Manager in the United Kingdom. The successful candidate will manage a portfolio of key accounts, driving growth and fostering long-term client relationships. The role requires strong account management experience, excellent communication, and the ability to collaborate across teams. A clean UK driving license and proficiency in CRM systems are essential. Adler & Allan is committed to diversity and inclusion and encourages all applicants to apply.