Strategic Account Manager - Hybrid | Newcastle

Ocean Technologies Group; Newcastle upon Tyne; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Ocean Technologies Group in Newcastle is seeking an Account Manager to nurture and grow strategic client relationships. You will be the primary contact for key accounts, ensuring satisfaction and identifying revenue opportunities through upselling and cross-selling.

The role is hybrid, based in Newcastle, with responsibilities spanning account planning, stakeholder engagement, renewals, and collaborative pricing discussions with the sales team.

Qualifications

• Proven experience in account management, customer success, or related roles in tech/SaaS.
• Ability to manage high-value client accounts and drive revenue growth.
• Experience with strategic account development and stakeholder management.
• Strong presentation and public speaking skills.
• Willingness to travel domestically and internationally.

Responsibilities

• Manage and grow strategic customer relationships as the primary contact.
• Drive renewals, upsells and cross-sells to grow revenue.
• Prepare ROI/business cases and pricing discussions with sales.
• Collaborate with Rev Ops and Deal Desk for contract reviews.
• Engage with C-suite stakeholders during reviews and engagements.

Skills

Account management

Relationship building

Strategic planning

Presentation skills

Cross-functional collaboration

Education

Bachelor’s degree in business, Marketing, or a related field (MBA preferred)

Tools

CRM software

Deal desk processes

Job description

Ocean Technologies Group in Newcastle is seeking an Account Manager to nurture and grow strategic client relationships. You will be the primary contact for key accounts, ensuring satisfaction and identifying revenue opportunities through upselling and cross-selling.

The role is hybrid, based in Newcastle, with responsibilities spanning account planning, stakeholder engagement, renewals, and collaborative pricing discussions with the sales team.