Strategic IT Account Manager – Hybrid, High OTE

Confidential; Thatcham; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Confidential is seeking an experienced Account Manager to manage and grow an existing portfolio of managed IT services clients in Maidenhead with hybrid working and some client site travel.

You will lead QBRs, develop IT roadmaps with senior stakeholders, and identify opportunities across Cloud, M365, Cybersecurity and Managed Services to drive revenue growth. Strong relationship skills and a proven MSP track record are essential.

Qualifications

• Proven B2B account management experience within an MSP/IT services environment.
• Strong track record of growing existing accounts and achieving commercial targets.
• Experience conducting QBRs and managing client relationships.
• Good understanding of IT managed services, cloud and cybersecurity solutions.
• Excellent communication, negotiation and relationship-building skills.

Responsibilities

• Manage and develop an existing portfolio of managed IT services clients.
• Build strong relationships with senior stakeholders and decision-makers.
• Lead Quarterly Business Reviews (QBRs) and strategic client meetings.
• Identify opportunities across Cloud, Microsoft 365, Cybersecurity and Managed Services.
• Work with technical teams to develop IT Roadmaps and solutions.
• Manage contract renewals, client retention and account growth.

Skills

Account management

Business development

Client relationships

Negotiation

QBRs

Job description

Confidential is seeking an experienced Account Manager to manage and grow an existing portfolio of managed IT services clients in Maidenhead with hybrid working and some client site travel.

You will lead QBRs, develop IT roadmaps with senior stakeholders, and identify opportunities across Cloud, M365, Cybersecurity and Managed Services to drive revenue growth. Strong relationship skills and a proven MSP track record are essential.