Strategic Maritime Account Manager (Hybrid Liverpool)

Ocean Technologies Group; Liverpool; Hybrid; GBP 40.000 - 65.000; Vollzeit

Zusammenfassung

OneOcean is seeking an Account Manager to nurture strategic customer relationships, drive renewals and identify upsell opportunities within key accounts. You will own stakeholder engagement plans, develop account strategies, and coordinate with CEM and Rev Ops to ensure alignment on objectives and value delivery.

You will collaborate with sales counterparts to demonstrate product value, prepare pricing discussions, and support contract negotiations, with domestic and international travel as

Qualifikationen

• Bachelor’s degree in business or related field.
• Professional certifications in customer success, account management, or sales are a plus.
• Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries.
• Knowledge of the maritime industry and experience in crewing, training, or QHSE departments.
• Proven track record of managing high-value client accounts and driving revenue growth through strategic account development.
• Strong leadership experience, including team management and cross-functional collaboration.
• Expertise in client relationship management and developing long-term client partnerships.
• Ability to analyse client data and develop strategic account plans.
• Strong presentation and public speaking skills.
• Ability and willingness to travel (domestic and international).

Aufgaben

• Participate in regular check-ins and business reviews to maintain strong relationships.
• Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM.
• Attend the CEM-led C-Level engagements to stay aligned on strategic objectives.
• Qualify decision-making processes, criteria, and compelling events to drive deals forward.
• Assess pain points and business impact to position the right solutions.
• Drive upsell and cross-sell opportunities to expand revenue within key accounts.
• Support renewals and contract negotiations to maximize customer lifetime value.
• Work closely with your sales counterparts to demonstrate product value.
• Develop and present ROI and business case proposals and solution strategy for customers.
• Own quote preparation, pricing discussions, and deal negotiations along with your sales counterparts.
• Collaborate with Rev Ops and Deal Desk for contract review and approvals.

Kenntnisse

Account management

Customer success

Sales

Relationship building

Cross-functional collaboration

Public speaking

Ausbildung

Bachelor’s degree in business

MBA preferred

Tools

CRM software

Salesforce

MS Excel

Jobbeschreibung

OneOcean is seeking an Account Manager to nurture strategic customer relationships, drive renewals and identify upsell opportunities within key accounts. You will own stakeholder engagement plans, develop account strategies, and coordinate with CEM and Rev Ops to ensure alignment on objectives and value delivery.

You will collaborate with sales counterparts to demonstrate product value, prepare pricing discussions, and support contract negotiations, with domestic and international travel as