Remote Account Manager — Packaging for FMCG Growth

DS Smith; Fordham; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Car allowance

25 days holiday plus bank holidays

Pension scheme, life assurance and ixn

Employee Assistance Programme

Employee Discounts

Cycle to work scheme

Job summary

DS Smith is seeking an Account Manager to join our UK Packaging (Retail) team, supporting the Midlands and the South East. You will lead account plans, drive margin improvements, and partner with cross-functional teams to deliver sustainable packaging solutions.

The role is remote with regular travel to client pitches, site visits and internal meetings across the Midlands and South East. Ideal candidates have proven Account Management experience in FMCG or packaging, a full driving license, and

Qualifications

• Proven success, knowledge, and experience in an Account Management role within FMCG – packaging experience highly desirable but will welcome experience in other areas
• A Full driving license
• Ability to work independently & remote with travel as needed
• Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally
• Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding
• Ability to build strong working relationships with colleagues, clients, and stakeholders around the business
• Ability to deliver dynamic & professional presentations

Responsibilities

• Strategy & Growth: Lead the execution of account plans to secure organic revenue growth and margin improvements within existing customers
• Relationship Management: Build deep partnerships across the FMCG and industrial sectors to drive customer loyalty and satisfaction
• Value-Led Solutions: Coordinate with Design and Innovation teams to translate customer needs into tailored, sustainable packaging offerings
• Pipeline & Forecasting: Manage account metrics and communicate precise sales volume and revenue forecasts to the business via our CRM system
• Collaboration & Efficiency: Work alongside regional sales networks and operations teams to maximise market opportunities and drive supply chain efficiencies

Skills

Account Management

FMCG Experience

Packaging Industry

Negotiation

Strategic Account Planning

Relations & Collaboration

Tools

CRM software

Job description

DS Smith is seeking an Account Manager to join our UK Packaging (Retail) team, supporting the Midlands and the South East. You will lead account plans, drive margin improvements, and partner with cross-functional teams to deliver sustainable packaging solutions.

The role is remote with regular travel to client pitches, site visits and internal meetings across the Midlands and South East. Ideal candidates have proven Account Management experience in FMCG or packaging, a full driving license, and