Strategic Account Growth Partner

Reliance High Tech; Bracknell; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Employee healthcare

Company sick pay

Access to 24-hr online GP

25 days holiday plus Bank holidays and

Employee Recognition program

Employee referral scheme

Training & Accreditation opportunities

Access to Boost works

Long Service Awards

Job summary

Reliance High-Tech is seeking a driven salesperson to manage a portfolio of key customer accounts in the UK. You will own renewals, drive revenue growth and build long-term partnerships, primarily via Microsoft Teams.

The role requires presenting solutions, leading account reviews, and coordinating with internal teams to deliver exceptional customer experiences. You will identify upsell opportunities, develop strategic account plans and maintain accurate forecasts in the CRM, while working

Qualifications

• Experience in account management, sales or customer development.
• A track record of retaining customers and growing accounts.
• Confident communication, presentation and negotiation skills.
• Commercial awareness and a consultative approach to selling.
• Minimum 2 years sales and/or account management experience in a B2B environment.
• Customer-focused, with a commitment to building lasting partnerships.
• Self-motivated, professional and organised, with the ability to manage competing priorities.
• Willing and able to learn new products, services and customer requirements.
• Honest and ethical, demonstrating integrity in customer and colleague relationships.

Responsibilities

• Take ownership of your account portfolio, driving renewals, retention and revenue growth.
• Build strong relationships with key stakeholders, primarily through Microsoft Teams.
• Lead account reviews to understand changing needs across different roles and risk profiles.
• Identify opportunities to expand services, introduce innovation and increase account value.
• Demonstrate measurable return on investment through clear, cost-effective proposals.
• Work with internal teams to deliver a positive customer experience.
• Maintain accurate account plans, opportunities and forecasts in our CRM.
• Build and maintain strong, long-term customer relationships, acting as a trusted commercial partner and understanding each customer's operations, priorities and risks.
• Develop and deliver strategic account plans that support retention, grow revenue and maximise customer value.
• Identify and progress upsell and cross-sell opportunities within existing accounts, matching solutions to customer needs.
• Lead quarterly account reviews, discussing service performance, customer objectives, opportunities and improvement actions.
• Present solutions, product demonstrations and roadmap updates clearly, explaining their operational benefits and value.
• Introduce relevant new products, enhancements and service developments to support customer requirements.
• Find new opportunities to ensure the account base is growing each quarter and achieve monthly and quarterly targets set.
• Work closely with internal sales, finance, projects and operation teams to coordinate customer requirements and support seamless delivery.

Skills

Account management

Sales

Negotiation

Relationship building

CRM

Tools

CRM

Job description

Reliance High-Tech is seeking a driven salesperson to manage a portfolio of key customer accounts in the UK. You will own renewals, drive revenue growth and build long-term partnerships, primarily via Microsoft Teams.

The role requires presenting solutions, leading account reviews, and coordinating with internal teams to deliver exceptional customer experiences. You will identify upsell opportunities, develop strategic account plans and maintain accurate forecasts in the CRM, while working