Strategic Account Lead: Growth, Renewal & Delivery

HCL Technologies Limited; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced Account Manager to own and expand client relationships within assigned accounts in the Greater London area. You will drive revenue growth, ensure client satisfaction, and secure long-term partnerships by delivering value-aligned IT services and solutions.

The role requires managing multi-year account plans and leading negotiations to renew contracts and pricing discussions.

Qualifications

• Experience managing large client portfolios with enterprise reach.

Responsibilities

• A single point of accountability for the client, ensuring seamless delivery of services, cross, upsell of IT solution aligned to customer business objectives
• Develop and execute multi-year account plan alignment with customer priorities and industry trends
• Responsible for Account Performance in terms of Revenue, Profitability, payment cycles and growth
• Ensure high-quality delivery of contracted services and solutions
• Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction
• Leads contract negotiations, renewals and pricing discussions

Skills

Account management

Client relationship

Negotiation

Strategic planning

Job description

HCL Technologies Limited is seeking an experienced Account Manager to own and expand client relationships within assigned accounts in the Greater London area. You will drive revenue growth, ensure client satisfaction, and secure long-term partnerships by delivering value-aligned IT services and solutions.

The role requires managing multi-year account plans and leading negotiations to renew contracts and pricing discussions.