Strategic Account Growth Manager – B2B

Connect Distribution Services Ltd; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company car

Bonus scheme

Retail & discount benefits

Learning & development resources

Employee wellbeing & support services

Job summary

Connect Distribution Services Ltd in Birmingham is seeking a strategic and commercially minded Strategic Account Manager to lead a portfolio of high-value B2B customers. Based from our Birmingham Head Office with hybrid working, you will build strong relationships with senior stakeholders and partners across the Screwfix Spares network.

You will develop account plans, identify growth opportunities, manage pricing and contracts, and coordinate cross-functional teams to deliver on commitments

Qualifications

• B2B account management experience with large, strategic or multi-site customers.
• Proven track record of growing revenue and developing existing accounts.
• Confident dealing with senior stakeholders and decision makers.
• Experience pricing, negotiating and protecting margin.
• Comfortable managing contracts, tenders and complex agreements.
• Strong account planning and forecasting skills; identify risks and opportunities.
• Strategic thinker who can also execute tactically.
• Customer focused, accountable and resilient.

Responsibilities

• Take ownership of a portfolio of major customer accounts.
• Build strong relationships with senior decision makers and contacts.
• Develop clear account plans covering current business and future growth.
• Protect existing business by staying close to customers and mitigating risks.
• Identify opportunities to grow across sites, teams and product groups.
• Understand where business has reduced or been lost and plan recovery.
• Lead regular reviews on performance, challenges and growth opportunities.
• Balance pricing, contracts and margins in commercial discussions.
• Support tenders, proposals and contract reviews for key accounts.
• Keep forecasts and account data up to date for stakeholders.

Skills

B2B account management

Revenue growth

Stakeholder management

Pricing & margin

Contract negotiations

Forecasting

Strategic thinking

Customer focus

Resilience

Job description

Connect Distribution Services Ltd in Birmingham is seeking a strategic and commercially minded Strategic Account Manager to lead a portfolio of high-value B2B customers. Based from our Birmingham Head Office with hybrid working, you will build strong relationships with senior stakeholders and partners across the Screwfix Spares network.

You will develop account plans, identify growth opportunities, manage pricing and contracts, and coordinate cross-functional teams to deliver on commitments