Strategic Account Executive — Remote (EMEA Growth)

Twilio; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Twilio, a remote-first company, seeks a Strategic Account Executive to grow our EMEA footprint, focusing on Northern Europe. You will manage fast-growing customers, drive cross- and upsell, and source new opportunities within defined accounts across the region.

You will sell voice, messaging, email, contact centre and security solutions to both business and technical audiences, while maintaining strong customer satisfaction and revenue growth. This role is remote-based in the UK with ~25% travel.

Qualifications

• 6+ years of Account Management/Sales experience selling complex technical solutions.
• Experience with accounts ranging from large multinational enterprises to Digital Natives.
• Proven track record of meeting or exceeding quota.
• Experience cross- and upselling within a mature customer base.
• Solid understanding of revenue tracking and financial reporting.
• Experience selling to both business and technical audiences.
• Experience in the communications market (Messaging, Voice, Email, Account Security) preferred.

Responsibilities

• Servicing the fastest growing customers in the region.
• Grow revenue and share of wallet within your key account list.
• Open doors to the purchase of Twilio’s products and services including voice, messaging, email, contact centre, and account security software.
• Maintain the highest levels of customer satisfaction.
• Create pricing proposals, negotiate terms and manage the contract process.
• Sell solutions to a technical and business audience.
• Build trust and mutual respect with technical customers and peers.
• Explain complex contractual, technical, and financial details clearly.
• Balance challenging priorities and manage multiple deals at once.

Skills

Account Management

Sales experience

Quota attainment

Cross-selling

Upselling

Revenue tracking

Business & technical audience

Job description

Twilio, a remote-first company, seeks a Strategic Account Executive to grow our EMEA footprint, focusing on Northern Europe. You will manage fast-growing customers, drive cross- and upsell, and source new opportunities within defined accounts across the region.

You will sell voice, messaging, email, contact centre and security solutions to both business and technical audiences, while maintaining strong customer satisfaction and revenue growth. This role is remote-based in the UK with ~25% travel.