Senior Strategic Account Exec - French Speaker (EMEA)

Twilio; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Remote-friendly

Competitive compensation

Job summary

Twilio is hiring a Senior Strategic Account Executive (French Speaker) for remote work in the United Kingdom, with a focus on growing EMEA, especially Southern Europe, and managing fast-growing customers in the region.

You will drive cross-sell and upsell across Twilio’s voice, messaging, email, contact centre, and security products while maintaining top customer satisfaction and negotiating contracts. Travel about 25% is anticipated.

Qualifications

• 6+ years of Account Management/Sales experience selling and closing complex technical solutions to a large customer base.
• Experience with accounts ranging from large multinational enterprises to SMB.
• Demonstrated quota attainment on a consistent basis.
• Track record of Account Management and cross-selling within a mature customer base.
• Solid understanding of financial reporting within a direct customer base—Revenue and Gross Profit tracking, Risk and Opportunity cadence.
• Fluent in French; experience selling to both business and technical audiences.

Responsibilities

• Servicing the fastest growing customers in the region.
• Grow revenue and gross profit share of wallet within your key accounts.
• Open doors to purchase Twilio products and services (voice, messaging, email, contact centre, account security).
• Maintain high levels of customer satisfaction.
• Create pricing proposals, negotiate terms and manage the contract process.
• Sell solutions to a technical and business audience.
• Build trust with technical customers and peers.
• Explain complex contractual, technical, and financial details clearly.
• Balance multiple projects and deals simultaneously.

Skills

Fluent in French

Account Management

Sales Experience

Cross-selling

Job description

Twilio is hiring a Senior Strategic Account Executive (French Speaker) for remote work in the United Kingdom, with a focus on growing EMEA, especially Southern Europe, and managing fast-growing customers in the region.

You will drive cross-sell and upsell across Twilio’s voice, messaging, email, contact centre, and security products while maintaining top customer satisfaction and negotiating contracts. Travel about 25% is anticipated.