Strategic Account Executive — EU Growth & Cross-Sell

SendGrid; United Kingdom; On-site; GBP 90,000 - 150,000; Full time

Job summary

Twilio in the UK is seeking a Strategic Account Executive to sell into high‑value prospects across Europe, with a particular focus on Northern Europe. You will manage fast‑growing customers in the region, drive cross‑sell and revenue growth, and source net new opportunities within an assigned account list.

This is a remote‑first role with occasional in‑person meetings; expect about 25% travel to connect with customers.

Qualifications

• 6+ years in account management or sales experience for complex technical solutions.
• Experience with large multinational enterprises and Digital Natives.
• Consistently achieving quota in past roles.
• Cross- and upsell within a mature customer base.
• Understanding of revenue-related financial reporting.

Responsibilities

• Serve the fastest growing customers in the region.
• Grow revenue and wallet share within key accounts.
• Open doors to Twilio’s products and services (voice, messaging, email, security).
• Maintain high levels of customer satisfaction.
• Create pricing proposals and negotiate terms.
• Sell solutions to technical and business audiences.
• Build trust with technical customers and peers.
• Handle complex contractual, technical, and financial details.
• Balance priorities and manage multiple deals simultaneously.

Skills

Account management

Sales experience

Cross-selling

Upselling

Negotiation

Pricing proposals

Contract management

Financial reporting

Communication skills

Job description

Twilio in the UK is seeking a Strategic Account Executive to sell into high‑value prospects across Europe, with a particular focus on Northern Europe. You will manage fast‑growing customers in the region, drive cross‑sell and revenue growth, and source net new opportunities within an assigned account list.

This is a remote‑first role with occasional in‑person meetings; expect about 25% travel to connect with customers.