Strategic Account Executive - Remote, EMEA Growth

Userc Dehradun; United Kingdom; Remote; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Remote work (UK)

Travel up to 25%

Job summary

Twilio is seeking a Strategic Account Executive to drive growth across the EMEA region, with emphasis on Northern Europe. You will manage high-value customers, expand revenue through cross-sell and upsell, and lead complex proposals from initial contact to contract.

Travel ~25% and remote UK work are expected. You’ll engage technical and business stakeholders, craft pricing proposals, and maintain top-tier customer satisfaction while navigating multi-account portfolios within a mature customer

Qualifications

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
• History of working with accounts ranging from large multinational enterprise customers to Digital Natives.
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
• A solid understanding of financial reporting within a direct customer base - Revenue tracking.

Responsibilities

• Servicing the fastest growing customers in the region.
• Growing our revenue and share of wallet within your key account list.
• Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
• Maintaining the highest levels of customer satisfaction.
• Create pricing proposals, negotiating terms and managing the contract process.
• Selling solutions to a technical and business audience.
• Building trust and mutual respect with technical customers and peers.
• Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Balancing challenging priorities and handling multiple projects/deals at the same time.

Skills

Account management

Sales

Cross-selling

Upselling

Revenue growth

Quota attainment

Job description

Twilio is seeking a Strategic Account Executive to drive growth across the EMEA region, with emphasis on Northern Europe. You will manage high-value customers, expand revenue through cross-sell and upsell, and lead complex proposals from initial contact to contract.

Travel ~25% and remote UK work are expected. You’ll engage technical and business stakeholders, craft pricing proposals, and maintain top-tier customer satisfaction while navigating multi-account portfolios within a mature customer