Store Team Leader: Lead, Inspire, Deliver Smiles

Card Factory; Larkhill; On-site; GBP 27,000 - 36,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize our store in the UK. You will support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

You will lead by example, drive store initiatives, and help develop others while maintaining a positive, inclusive vibe. This role focuses on delivering great service and commercial success.

Qualifications

• Proven leadership skills with ability to inspire a team.
• Strong communication and customer service focus.
• Ability to develop others and foster belonging.

Responsibilities

• Lead day-to-day store operations and motivate team.
• Support Store Manager and cover when absent.
• Drive customer experience and store performance.

Skills

Leadership

Customer service leadership

Positive attitude

Communication

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize our store in the UK. You will support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

You will lead by example, drive store initiatives, and help develop others while maintaining a positive, inclusive vibe. This role focuses on delivering great service and commercial success.