Store Team Leader — Inspire & Grow

Card Factory; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store teams across the UK. You’ll support the Store Manager, motivate colleagues, and ensure every customer leaves with what they came in for and a smile.

You’ll lead by example, drive store initiatives, and help colleagues grow while developing your own skills. This is a hands-on role that thrives on positive energy and inclusive teamwork.

Qualifications

• Proven leadership in retail or similar friendly environment (≈140 chars)
• Clear communication and empathy in team settings
• Ability to drive customer-centric store initiatives
• Willingness to step up in Store Manager’s absence and maintain smooth operations

Responsibilities

• Lead the store team to deliver great customer experiences
• Support the Store Manager and motivate colleagues daily
• Drive commercial success and implement store initiatives
• Ensure consistent service with a positive, inclusive atmosphere

Skills

Leadership

Positive attitude

Active listening

Flexible

Fairness

People development

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store teams across the UK. You’ll support the Store Manager, motivate colleagues, and ensure every customer leaves with what they came in for and a smile.

You’ll lead by example, drive store initiatives, and help colleagues grow while developing your own skills. This is a hands-on role that thrives on positive energy and inclusive teamwork.