Store Team Leader: Energize Customers & Lead By Example

Card Factory; Cupar; On-site; GBP 26,000 - 32,000; Full time

Job summary

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise the store and support the Store Manager. You’ll motivate the team, drive great customer experiences, and ensure every customer leaves with what they came in for and a smile. When the Store Manager’s away, you’ll step up with confidence and care.

You’ll lead by example, help others grow, drive store initiatives, keep communication flowing, and help the store thrive with a positive, inclusive vibe.

Qualifications

• Proven leadership with ability to motivate teams (retail or service environment).
• Clear communication and customer-focused approach.
• Ability to support growth and development of colleagues.

Responsibilities

• Lead the day-to-day store operations and set the tone for the team.
• Deliver excellent customer service and ensure customers find what they need.
• Support growth and development of team members through guidance and feedback.
• Drive store initiatives, maintain clear communication, and foster an inclusive, positive vibe.

Skills

Leadership

Communication

Customer service focus

Team motivation

Flexibility

Job description

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise the store and support the Store Manager. You’ll motivate the team, drive great customer experiences, and ensure every customer leaves with what they came in for and a smile. When the Store Manager’s away, you’ll step up with confidence and care.

You’ll lead by example, help others grow, drive store initiatives, keep communication flowing, and help the store thrive with a positive, inclusive vibe.