Store Team Leader: Lead & Coach Teams, Drive Service

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED; Broadland; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

22 days holiday

5% employer pension contribution

Death in service

Apprenticeship programmes

Discounts across retailers

Cycle To Work

Employee Assistance Programme

Remote GP service

Job summary

East of England Co-operative Society Limited is seeking a Team Manager to lead a store team, coach colleagues, and help them realise their potential through regular feedback and support. You will deputise for the Branch Manager, drive high standards, and contribute to the local community while promoting membership and delivering excellent service.

The role offers flexible, non-contractual working patterns and a supportive, locally-focused team across our co-op stores.

Qualifications

• Experience leading teams and managing people performance.
• Ability to coach and develop colleagues to realise potential.
• Strong customer service focus with excellent interpersonal skills.

Responsibilities

• Leading your team and getting involved with all aspects of people management
• Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
• Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
• Make sure that your branch is operating safe and legally
• Build relationships with other stores and colleagues and the local community
• Promoting membership

Skills

Leadership

People management

Coaching

Customer service

Communication skills

Team motivation

Job description

East of England Co-operative Society Limited is seeking a Team Manager to lead a store team, coach colleagues, and help them realise their potential through regular feedback and support. You will deputise for the Branch Manager, drive high standards, and contribute to the local community while promoting membership and delivering excellent service.

The role offers flexible, non-contractual working patterns and a supportive, locally-focused team across our co-op stores.