Store Team Leader: Elevate Service & Community Impact

East of England Cooperative; Aldeburgh; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

20% staff discount

22 days holiday

Enhanced family leave and pay

Training and apprenticeship programmes

Great discounts and cashback across /

Financial wellbeing support

Cycle To Work scheme

Employee Recognition Scheme

Long Service Awards

Remote GP service

Job summary

East of England Co-op is seeking a Team Manager to lead a busy store in Aldeburgh, Essex. You will coach and develop colleagues, ensure high standards and outstanding service, and collaborate with the Branch Manager to drive local community involvement.

You don't need prior retail experience but must show you can adapt, prioritise, and make quick, smart decisions, while promoting membership and safe, legal store operations.

Qualifications

• Previous leadership experience.
• Ability to support and motivate others.
• Great interpersonal and communication skills.
• Friendly, with a genuine commitment to great customer service.

Responsibilities

• Leading your team and getting involved with all aspects of people management.
• Deputising for your Branch Manager (there may be times when you will be in sole charge of the store).
• Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service.
• Make sure that your branch is operating safe and legally.
• Build relationships with other stores and colleagues and the local community.
• Promoting membership.

Skills

Leadership experience

People management

Customer service skills

Interpersonal skills

Job description

East of England Co-op is seeking a Team Manager to lead a busy store in Aldeburgh, Essex. You will coach and develop colleagues, ensure high standards and outstanding service, and collaborate with the Branch Manager to drive local community involvement.

You don't need prior retail experience but must show you can adapt, prioritise, and make quick, smart decisions, while promoting membership and safe, legal store operations.