Store Team Leader – Develop People & Elevate Service

East of England Cooperative; Cess; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

20% discount

22 days holiday

Family leave

Training & apprenticeships

Retail discounts

Financial wellbeing

Cycle to work

Employee recognition

Long service awards

Free remote GP

Employee assistance

Job summary

East of England Co-op in the United Kingdom is seeking a Team Manager to lead a store team, drive service excellence and support community initiatives. You will coach colleagues, manage performance, and deputise for the Branch Manager when required, while delivering safe, compliant store operations and building strong local relationships.

We offer flexible working patterns, competitive pay, and a range of staff benefits including discounts, holiday entitlement, and career development through

Qualifications

• Previous leadership experience.
• Ability to support and motivate others; flexible, hard-working and confident.
• Excellent interpersonal and communication skills.
• Friendly with a genuine commitment to great customer service.

Responsibilities

• Leading your team and getting involved with all aspects of people management
• Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
• Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
• Make sure that your branch is operating safe and legally
• Build relationships with other stores and colleagues and the local community
• Promoting membership

Skills

Leadership experience

People management

Interpersonal skills

Customer service

Job description

East of England Co-op in the United Kingdom is seeking a Team Manager to lead a store team, drive service excellence and support community initiatives. You will coach colleagues, manage performance, and deputise for the Branch Manager when required, while delivering safe, compliant store operations and building strong local relationships.

We offer flexible working patterns, competitive pay, and a range of staff benefits including discounts, holiday entitlement, and career development through