Store Team Leader: Inspire Sales, Service & Growth

Co-Operative Energy Ltd; Stow-on-the-Wold; Remote; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Developp

Enhanced Family leave

Job summary

OurCoop is seeking a Team Leader to support managers, coach and coordinate the team, and drive sales to meet store targets. The role may require evenings and weekends to cover shifts and ensure excellent customer experiences.

The successful candidate will lead by example, be customer-focused, and capable of handling complaints professionally while helping colleagues during busy periods. Training and development opportunities are provided.

Qualifications

• Experience in a supervisory role is preferred but not essential.
• Strong customer focus and excellent communication skills.
• Motivate and support the team, leading from the front.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Motivating and supporting the team by leading from the front.
• Having a sound understanding of our products and offering guidance to customers.
• Taking ownership of customer complaints and dealing with them professionally.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

OurCoop is seeking a Team Leader to support managers, coach and coordinate the team, and drive sales to meet store targets. The role may require evenings and weekends to cover shifts and ensure excellent customer experiences.

The successful candidate will lead by example, be customer-focused, and capable of handling complaints professionally while helping colleagues during busy periods. Training and development opportunities are provided.