Customer-Driven Team Lead - Coach, Motivate & Drive Sales

Central England Co-operative Limited; Stow-on-the-Wold; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop.

Enhanced Maternity, Paternity and Fam

Job summary

OurCoop is seeking a Team Leader to support managers, coach staff and coordinate daily tasks to drive sales and meet store targets. Your shift pattern may include evenings and weekends to meet customer needs.

You will lead from the front, guide colleagues, and deliver outstanding store experiences while maintaining a positive, proactive team environment. The role offers full training, career development, and benefits to support your health and wellbeing, with a focus on delivering exceptional

Qualifications

• Customer focused and deliver excellent store experiences.
• Listening, interacting and communicating with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Motivating and supporting the team by leading from the front.
• Having a sound understanding of our products and offering guidance to our customers.
• Taking ownership of customer complaints and dealing with them professionally.

Skills

Customer focus

Communication

Leadership

Team motivation

Job description

OurCoop is seeking a Team Leader to support managers, coach staff and coordinate daily tasks to drive sales and meet store targets. Your shift pattern may include evenings and weekends to meet customer needs.

You will lead from the front, guide colleagues, and deliver outstanding store experiences while maintaining a positive, proactive team environment. The role offers full training, career development, and benefits to support your health and wellbeing, with a focus on delivering exceptional