Store Team Leader: Inspire & Deliver Great Service

THE SOUTHERN CO-OPERATIVE LIMITED; Wimborne Minster; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

The Southern Co-operative Limited is seeking a Team Leader to drive the store forward with energy, organisation, and a positive attitude. You’ll inspire the team, support store operations, and help deliver an outstanding customer experience.

Training will be provided, and flexible shifts include mornings, evenings, and weekends. In this role, you will work closely with the Store Manager, engage with the local community, and may need to obtain a personal licence for alcohol sales.

Qualifications

• Excellent communication and people skills.
• Ability to lead and motivate a team to deliver great customer service.
• Willing to learn and undertake training, with flexibility to cover shifts.

Responsibilities

• Support all aspects of store operations including Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day store management and step up in Store Manager's absence.
• Lead by example and help the team deliver an excellent customer experience.
• Develop colleagues and help them thrive to grow the store's success.

Skills

Communication

Leadership

Customer service

Team motivation

Self-motivated

Tools

POS systems

Stock control

Job description

The Southern Co-operative Limited is seeking a Team Leader to drive the store forward with energy, organisation, and a positive attitude. You’ll inspire the team, support store operations, and help deliver an outstanding customer experience.

Training will be provided, and flexible shifts include mornings, evenings, and weekends. In this role, you will work closely with the Store Manager, engage with the local community, and may need to obtain a personal licence for alcohol sales.