Store Team Leader: Energize, Elevate & Inspire Customers

Card Factory; Port Talbot; On-site; GBP 21,000 - 27,000; Full time

Job summary

Card Factory seeks a friendly and upbeat Team Leader to energise the store, support the Store Manager, and ensure every customer leaves with a smile. You’ll be at the heart of daily operations, leading by example and driving the Card Factory Way.

You’ll help others grow, keep communication flowing, and create a positive, inclusive vibe while you monitor performance and keep the team thriving.

Qualifications

• Experience leading a retail team.
• Strong customer service and sales focus.
• Able to motivate and develop colleagues.
• Able to manage store operations and safety.

Responsibilities

• Lead day-to-day store operations and customer experiences.
• Support Store Manager and step up when absent.
• Drive store initiatives and keep communications flowing.
• Maintain a positive, inclusive team vibe and monitor performance.

Skills

Leadership

Customer focus

Team motivation

Communication

Job description

Card Factory seeks a friendly and upbeat Team Leader to energise the store, support the Store Manager, and ensure every customer leaves with a smile. You’ll be at the heart of daily operations, leading by example and driving the Card Factory Way.

You’ll help others grow, keep communication flowing, and create a positive, inclusive vibe while you monitor performance and keep the team thriving.