Store Team Leader: Lead with Energy & Growth

Card Factory; Eastbourne; On-site; GBP 25,000 - 32,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise the store and support the Store Manager. You will lead by example, motivate the team, and ensure every customer leaves with what they came for and a smile.

When the Store Manager is away, you’ll step up to keep things running smoothly with confidence and care. You will drive store initiatives, maintain clear communication, and create an inclusive, positive working environment.

Qualifications

• Strong leadership skills and the ability to motivate a team.
• Customer-focused mindset with a drive for results.
• Willingness to learn and grow, with a positive attitude.
• Fair, open to feedback, and decisive in decision-making.
• Ability to foster an inclusive and collaborative team environment.

Responsibilities

• Lead by example to deliver excellent customer experiences.
• Support the Store Manager and keep the team energized and focused.
• Drive store initiatives, monitor performance, and manage day-to-day operations.
• Help colleagues grow and develop their skills while maintaining a positive vibe.

Skills

Leadership

Customer service

Team motivation

Communication

Adaptability

Inclusive culture

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise the store and support the Store Manager. You will lead by example, motivate the team, and ensure every customer leaves with what they came for and a smile.

When the Store Manager is away, you’ll step up to keep things running smoothly with confidence and care. You will drive store initiatives, maintain clear communication, and create an inclusive, positive working environment.