Store Team Leader — Energetic, Growth-Minded Leader

Card Factory; City of Edinburgh; On-site; GBP 22,000 - 30,000; Full time

Job summary

Card Factory in the United Kingdom is looking for a friendly and upbeat Team Leader to energise the store and support the Store Manager. You will motivate the team, deliver great customer experiences, and ensure customers leave with exactly what they came for, with a smile to boot.

You will lead by example, drive store initiatives, and help team members grow while maintaining strong communication and a positive, inclusive environment. This role is based in Edinburgh.

Qualifications

• Proven leadership experience in a retail environment.
• Strong communication and people-management abilities.
• Ability to motivate a team and drive customer satisfaction.

Responsibilities

• Lead by example to deliver excellent customer service.
• Support the Store Manager and coach the team to perform well.
• Drive commercial performance and uphold the Card Factory standards.

Skills

Leadership

Positive energy

Customer focus

Team motivation

Good communication

Job description

Card Factory in the United Kingdom is looking for a friendly and upbeat Team Leader to energise the store and support the Store Manager. You will motivate the team, deliver great customer experiences, and ensure customers leave with exactly what they came for, with a smile to boot.

You will lead by example, drive store initiatives, and help team members grow while maintaining strong communication and a positive, inclusive environment. This role is based in Edinburgh.