Store Team Leader - Energize Sales & Customer Experience

Card Factory; East Grinstead; On-site; GBP 21,000 - 26,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in East Grinstead. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

You’ll lead by example, drive great service, and help others grow while developing your own skills. With a positive, inclusive vibe and a focus on store performance, you’ll keep things running smoothly when the manager is away.

Qualifications

• Strong leadership and people-management abilities with a positive, proactive attitude.
• Curious, eager to learn, and able to see the bigger picture.
• Fair, open to feedback and thoughtful in decision making.

Responsibilities

• Lead day-to-day store operations and guest experience.
• Support the Store Manager and motivate the team to hit targets.
• Coach colleagues, grow talent, and uphold Card Factory standards.

Skills

Leadership

Team motivation

Customer service

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in East Grinstead. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

You’ll lead by example, drive great service, and help others grow while developing your own skills. With a positive, inclusive vibe and a focus on store performance, you’ll keep things running smoothly when the manager is away.