Energetic Team Leader — Ignite Customer Joy & Growth

Card Factory; Newton Hill; On-site; GBP 24,000 - 33,000; Full time

Job summary

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise our store and help customers find exactly what they came for with a smile.

You will support the Store Manager, lead by example, and nurture a positive, inclusive team culture while driving store initiatives, communicating clearly, and watching commercial performance to ensure every shift thrives.

Qualifications

• Proven leadership experience in a retail environment.
• Strong customer-service focus and communication skills.
• Able to motivate and develop a team.
• Able to manage shifting priorities and stay positive.

Responsibilities

• Lead day-to-day store operations and drive sales.
• Represent the Card Factory Way in every customer interaction.
• Support the Store Manager and develop the team.
• Monitor store performance and employee morale.

Skills

Leadership

Customer service

Team motivation

Communication

Job description

Card Factory in the United Kingdom is seeking a friendly and upbeat Team Leader to energise our store and help customers find exactly what they came for with a smile.

You will support the Store Manager, lead by example, and nurture a positive, inclusive team culture while driving store initiatives, communicating clearly, and watching commercial performance to ensure every shift thrives.