Store Team Leader: Elevate Service & Team Performance

Animal; Hemel Hempstead; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Staff discount

Uniform allowance

Weekend offs

Annual leave

Employee assistance

Referral incentive

Pension

Stability and support

Job summary

Mountain Warehouse is seeking an Assistant Store Manager for Gloucester Quays to partner with the Store Manager in driving store success. You will lead daily operations, mentor a team, and uphold brand standards to deliver exceptional customer experiences.

The role focuses on leadership, training, and achieving store KPIs while maintaining high standards of customer service and visual presentation. A dynamic retail environment offers opportunities to grow with the brand.

Qualifications

• Proven track record in retail management.
• Strong leadership and communication skills.
• Ability to lead, train and develop teams in a fast-paced store environment.

Responsibilities

• Lead a motivated, high-performing team in partnership with the Store Manager.
• Ensure smooth day-to-day operations with strong visual merchandising and policy compliance.
• Drive sales performance, monitor KPIs, and manage stock replenishment and loss prevention.
• Deliver exceptional customer service and represent Mountain Warehouse with professionalism and enthusiasm.

Skills

Leadership

Retail management

Team development

Communication

Customer service

Job description

Mountain Warehouse is seeking an Assistant Store Manager for Gloucester Quays to partner with the Store Manager in driving store success. You will lead daily operations, mentor a team, and uphold brand standards to deliver exceptional customer experiences.

The role focuses on leadership, training, and achieving store KPIs while maintaining high standards of customer service and visual presentation. A dynamic retail environment offers opportunities to grow with the brand.