Store Leader: Elevate Customer Experience

Mountain Warehouse; Gloucester; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Monthly Bonus

Colleague Discount

28 Days Annual Leave

Employee Assistance Programme

Colleague Referral Incentive

Pension Scheme

Uniform Allowance

Hardship Scheme

Job summary

Mountain Warehouse in Gloucester Quays is seeking an Assistant Store Manager to partner with the Store Manager in driving store success. You will lead daily operations, motivate a high-performing team, and uphold the Mountain Warehouse brand.

The role focuses on delivering outstanding customer experiences, coaching staff, managing stock and visuals, and ensuring safety and compliance. If you’re an energetic leader with a track record in retail, this is your opportunity to make a lasting impact.

Qualifications

• Proven retail management experience required.
• Strong leadership and team development skills.
• Excellent communication and customer service.
• Ability to drive sales and optimize KPIs.
• Commitment to brand standards and health & safety.

Responsibilities

• Lead daily operations and supervise store team.
• Deliver exceptional customer experiences and resolve issues.
• Coach and develop staff with ongoing training.
• Monitor stock, replenishment, and merchandising standards.
• Implement loss prevention measures to protect profits.

Skills

Retail Leadership

Team Development

Customer Service

Communication

Job description

Mountain Warehouse in Gloucester Quays is seeking an Assistant Store Manager to partner with the Store Manager in driving store success. You will lead daily operations, motivate a high-performing team, and uphold the Mountain Warehouse brand.

The role focuses on delivering outstanding customer experiences, coaching staff, managing stock and visuals, and ensuring safety and compliance. If you’re an energetic leader with a track record in retail, this is your opportunity to make a lasting impact.