Retail Store Leader: Inspire Teams, Elevate Customer Experience

Mountain Warehouse; Dorchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

1 weekend off per month

28 days annual leave including Bank H"

Employee Assistance Programme

Colleague Hardship Scheme

Colleague Referral Incentive

Auto-enrolment Pension

Length of service awards

Job summary

Mountain Warehouse in Dorchester invites an Assistant Store Manager to partner with the Store Manager in driving daily operations and delivering a best-in-class shopping experience. You will lead a motivated team, mentor colleagues, ensure visual standards, manage stock and loss prevention, and uphold brand values through every customer interaction.

This role is a pivotal step in shaping the store’s success, developing talent, and building strong community links while achieving key performance

Qualifications

• Proven leadership experience in retail management.
• Ability to drive sales targets and KPIs.
• Strong communication and team-building skills.
• Customer-focused with passion for service.

Responsibilities

• Lead a motivated, high-performing team with Store Manager.
• Foster a collaborative work environment and teamwork.
• Drive training and development for colleagues.
• Communicate clearly and transparently with the team.
• Keep the team informed with product knowledge.
• Assist with day-to-day store operations and policies.
• Maintain visual merchandising and housekeeping standards.
• Prioritise health and safety and risk assessments.
• Recruit and retain top talent for the store.
• Support in meeting sales targets and monitor KPIs.
• Oversee stock levels, replenishment and deliveries.
• Implement loss prevention strategies.

Skills

Leadership

Team development

Customer service

Communication

Problem solving

Visual merchandising

Job description

Mountain Warehouse in Dorchester invites an Assistant Store Manager to partner with the Store Manager in driving daily operations and delivering a best-in-class shopping experience. You will lead a motivated team, mentor colleagues, ensure visual standards, manage stock and loss prevention, and uphold brand values through every customer interaction.

This role is a pivotal step in shaping the store’s success, developing talent, and building strong community links while achieving key performance