Store Supervisor: Lead Shifts, Inspire Team & Service

Moto Hospitality; Crawley; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Annual bonus

Staff discount up to 55%

Enhanced benefits

Funded development opportunities

Job summary

Moto Hospitality is hiring a Supervisor at Pease Pottage Services, Crawley. You will be the strong right hand to the Store Manager, leading shifts, ensuring smooth operations, and delivering excellent service across Costa Coffee outlets within the service area.

The role offers an annual bonus, staff discounts, enhanced benefits, and funded development opportunities to progress within the management team. Flexible working arrangements may apply to support work–life balance.

Qualifications

• Experience leading or supervising teams.
• Passion for delivering memorable customer experience.
• Strong communication skills.
• Ability to work on own initiative under pressure.

Responsibilities

• Lead shifts during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued, supported and empowered.
• Maintain outstanding food safety and health & safety standards at all times.
• Monitor performance through key metrics and drive continuous improvement.
• Act as a role model for Costa values, service standards and ways of working.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Moto Hospitality is hiring a Supervisor at Pease Pottage Services, Crawley. You will be the strong right hand to the Store Manager, leading shifts, ensuring smooth operations, and delivering excellent service across Costa Coffee outlets within the service area.

The role offers an annual bonus, staff discounts, enhanced benefits, and funded development opportunities to progress within the management team. Flexible working arrangements may apply to support work–life balance.