Store Manager: Lead High-Volume Retail Team & Growth

Moto Hospitality; Crawley; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Annual bonus up to £8,320

On-site discounts

Pension & life assurance

Career progression

Job summary

Moto Hospitality is seeking a Store Manager for M&S Simply Food at Pease Pottage Services near Crawley. You will lead a high-volume retail unit, drive sales against budgets, and deliver excellent customer experiences in a fast-paced environment.

You’ll manage a team, coach staff, and optimise operations while maintaining strong brand standards. The role offers progression into site leadership and a structured development path within a dynamic, customer-focused business.

Qualifications

• Proven experience leading teams in high-volume retail, catering, or hospitality.
• Track record of managing budgets, P&L, labour costs and driving efficiencies.
• Strong relationship-builder with stakeholders at all levels.
• Skilled at motivating teams through coaching, training, and succession planning.
• Calm, decisive, and focused when the pace picks up.

Responsibilities

• Hit and exceed budget & P&L targets for your M&S Simply Food Store.
• Lead, support, and develop your team so every colleague feels valued and ready to grow.
• Deliver exceptional brand standards and drive consistently brilliant customer service.
• Lead shifts from open to close, keeping everything running smoothly under pressure.

Skills

Leadership experience

Budget & P&L

Stakeholder relations

People development

Calm under pressure

Job description

Moto Hospitality is seeking a Store Manager for M&S Simply Food at Pease Pottage Services near Crawley. You will lead a high-volume retail unit, drive sales against budgets, and deliver excellent customer experiences in a fast-paced environment.

You’ll manage a team, coach staff, and optimise operations while maintaining strong brand standards. The role offers progression into site leadership and a structured development path within a dynamic, customer-focused business.