Store Shift Leader: Lead, Serve Customers, Flexible Hours

Tesco UK; Fleet; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is seeking a proactive Shift Lead to help run daily store operations and deliver a great customer experience. You will lead the team across store areas, acting as the go-to person for day-to-day queries, with shifts scheduled in advance and a guaranteed minimum of 16 hours per week.

Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with some locations offering additional payments. Availability flexibility and strong service are essential; apply to join Tesco’s inclusive,

Qualifications

• Experience leading teams in fast-paced retail environments.
• Strong customer service orientation and problem-solving abilities.
• Clear communicator able to keep the team informed and motivated.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Work across store areas and be the go-to person for day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager's absence and coach colleagues.
• Make balanced, flexible decisions and adapt to change.

Skills

Leadership

Team management

Customer service

Communication

Job description

Tesco UK is seeking a proactive Shift Lead to help run daily store operations and deliver a great customer experience. You will lead the team across store areas, acting as the go-to person for day-to-day queries, with shifts scheduled in advance and a guaranteed minimum of 16 hours per week.

Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with some locations offering additional payments. Availability flexibility and strong service are essential; apply to join Tesco’s inclusive,