Store Shift Leader — Flexible Hours & Growth

Tesco UK; East Hagbourne; On-site; GBP 18,000 - 26,000; Full time

Job summary

Tesco UK is seeking a Store Shift Lead to drive daily operations and deliver a great customer experience in-store. You will lead colleagues across departments, coordinate shifts within availability windows, and resolve day-to-day queries to keep the store running smoothly.

The role offers a starting hourly pay in the £15.59–£16.86 range with a guaranteed minimum hours per week and flexibility to grow within a large retailer that values inclusion and customer focus.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong customer-service ethic and ability to motivate colleagues.
• Clear communicator able to keep teams informed and engaged.
• Ability to adapt to flexible scheduling and operational changes.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.

Job description

Tesco UK is seeking a Store Shift Lead to drive daily operations and deliver a great customer experience in-store. You will lead colleagues across departments, coordinate shifts within availability windows, and resolve day-to-day queries to keep the store running smoothly.

The role offers a starting hourly pay in the £15.59–£16.86 range with a guaranteed minimum hours per week and flexibility to grow within a large retailer that values inclusion and customer focus.