Shift Leader: Lead Store Team with Flexible Hours

Tesco UK; Swindon; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK in the United Kingdom is looking for a Shift Lead to supervise store staff and deliver outstanding customer experiences in a fast-paced retail setting. You will be the in-store leader in the Manager’s absence and help maintain smooth daily operations.

Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week and flexible shift patterns to fit availability. This role offers opportunities for career progression within Tesco.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

Inclusivity

Decision making

Coaching

Job description

Tesco UK in the United Kingdom is looking for a Shift Lead to supervise store staff and deliver outstanding customer experiences in a fast-paced retail setting. You will be the in-store leader in the Manager’s absence and help maintain smooth daily operations.

Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week and flexible shift patterns to fit availability. This role offers opportunities for career progression within Tesco.