Shift Leader: Team Coach & In-Store Experience

Tesco; Great Harwood; Sur place; GBP 22 000 - 23 000; Plein temps

Résumé du poste

Tesco Shift Lead in the United Kingdom leads a fast-paced store team to deliver outstanding customer service and operational excellence. You will manage day-to-day tasks, coordinate across departments and act as the in-store leader when the Manager is away.

The role supports career growth, inclusion, and delivering Tesco’s values in every shift. Pay starts at £15.59 per hour and rises to £16.86 in M25 stores, with a guaranteed minimum weekly hours and options for 12-hour shifts.

Qualifications

• Experience leading a team in a fast-paced retail setting.
• Strong customer service ethos and ability to resolve issues.

Responsabilités

• Lead the store team to deliver excellent in-store experiences.
• Collaborate across store areas and with colleagues on daily operations.
• Build positive, inclusive relationships to support high performance.
• Lead the store in the Manager’s absence with confidence and accountability.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, provide feedback and model great service.
• Stay curious and seek ways to better serve customers, communities, and the planet.

Connaissances

Team leadership

Retail experience

Customer service

Description du poste

Tesco Shift Lead in the United Kingdom leads a fast-paced store team to deliver outstanding customer service and operational excellence. You will manage day-to-day tasks, coordinate across departments and act as the in-store leader when the Manager is away.

The role supports career growth, inclusion, and delivering Tesco’s values in every shift. Pay starts at £15.59 per hour and rises to £16.86 in M25 stores, with a guaranteed minimum weekly hours and options for 12-hour shifts.