Store Shift Leader: Inspire Team & Wow Customers

Greggs; Cheveley; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement growth

Pension scheme (matched up to 7%)

Employee assistance app

Job summary

Greggs Newmarket is seeking a Shift Manager to lead a team and ensure exceptional customer service across in-shop, delivery and online orders. You will look after the shop when the Manager isn’t around, motivate staff and maintain high standards throughout your shift.

Responsibilities include preparing products, managing ovens, stocking displays, and keeping the shop clean and presentable. A supportive, inclusive culture is core to our approach at Greggs.

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.
• Ifyou’vegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean,tidyand presentable

Skills

Leadership

Customer service

Reliability

Job description

Greggs Newmarket is seeking a Shift Manager to lead a team and ensure exceptional customer service across in-shop, delivery and online orders. You will look after the shop when the Manager isn’t around, motivate staff and maintain high standards throughout your shift.

Responsibilities include preparing products, managing ovens, stocking displays, and keeping the shop clean and presentable. A supportive, inclusive culture is core to our approach at Greggs.