Shift Manager — Lead a friendly team & deliver top service

Greggs plc; Bury; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay (weekly)

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Share of profits: 10%

Health and Wellbeing App (Remote GP,  

Holiday entitlement grows with career

Colleague share plans

Pension scheme (7% matched)

Employee assistance app

Job summary

Greggs is seeking a Shift Manager to lead a shop when the Store Manager is away, motivating the team to deliver excellent customer service across in-store, delivery, and online channels. You will prepare products, manage ovens, and ensure displays are stocked while keeping the shop clean and presentable.

You will draw on your leadership experience to supervise staff, maintain high standards, and support an inclusive team culture with a focus on guest satisfaction and operational efficiency.

Qualifications

• 可靠性와 리더십 능력 강조(영문 해석)
• 고객 서비스에 대한 열정과 전문성
• 유사한 환경에서의 팀 슈퍼비전 경험이 있는지 확인

Responsibilities

• Lead the shop during the Manager's absence and motivate the team
• Ensure orders are fulfilled quickly and accurately
• Prepare sandwiches and manage ovens during shifts
• Keep displays stocked and shop clean and presentable
• Provide fast, friendly service to customers across in-store and online channels

Skills

Leadership

Customer service

Job description

Greggs is seeking a Shift Manager to lead a shop when the Store Manager is away, motivating the team to deliver excellent customer service across in-store, delivery, and online channels. You will prepare products, manage ovens, and ensure displays are stocked while keeping the shop clean and presentable.

You will draw on your leadership experience to supervise staff, maintain high standards, and support an inclusive team culture with a focus on guest satisfaction and operational efficiency.