Shift Manager: Lead the Team, Deliver Great Service

Greggs PLC; Newmarket; Presencial; GBP 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Colleague discount (up to 50%)

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Holiday entitlement grows with career

Colleague share plans

Pension scheme (company match up to 7%

Employee assistance app and helpline

Long service awards

Savings and discounts

Descripción de la vacante

Greggs PLC in Newmarket is seeking a Shift Manager to lead a shop team, ensuring customers receive a brilliant experience whether in-store or online orders. You will guide the team, manage shifts when the store manager is off, and help maintain product quality and display standards.

The role emphasizes a customer-focused approach with opportunities to develop leadership and team building skills while working in a fast-paced retail environment.

Formación

• Experience in a supervisory or service-driven role.
• Strong leadership and people management skills.
• Excellent communication and customer service orientation.

Responsabilidades

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and provide fast, friendly customer service.
• Prepare products such as sandwiches and manage ovens.
• Keep displays fully stocked with a wide range of options.
• Maintain a clean, tidy, and presentable shop environment.

Conocimientos

Leadership

Customer service

Supervisory experience

Team motivation

Descripción del empleo

Greggs PLC in Newmarket is seeking a Shift Manager to lead a shop team, ensuring customers receive a brilliant experience whether in-store or online orders. You will guide the team, manage shifts when the store manager is off, and help maintain product quality and display standards.

The role emphasizes a customer-focused approach with opportunities to develop leadership and team building skills while working in a fast-paced retail environment.