Store Shift Lead & Keyholder

B&Q; Witney; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discount card

Life assurance

EAP

Pension

Medical benefits

6.6 weeks leave

Eye care

Cycle to work

Long service awards

Training via LEO

Job summary

B&Q Witney is hiring a Shift Lead to support store operations and drive customer service excellence. This keyholder role involves opening and closing the store, supervising colleagues, and ensuring smooth daily duties across the shop floor.

Join us in Witney for a permanent full-time position with long-term development, competitive pay, and a comprehensive benefits package designed for colleagues at all levels.

Qualifications

• Experience in retail or customer service preferred.
• Able to work early mornings and late evenings.
• Strong communication and leadership skills.

Responsibilities

• Lead department and support store operations.
• Serve as keyholder responsible for opening/closing.
• Provide excellent customer service and training to staff.

Skills

Leadership

Customer service

Team supervision

Job description

B&Q Witney is hiring a Shift Lead to support store operations and drive customer service excellence. This keyholder role involves opening and closing the store, supervising colleagues, and ensuring smooth daily duties across the shop floor.

Join us in Witney for a permanent full-time position with long-term development, competitive pay, and a comprehensive benefits package designed for colleagues at all levels.