Store Shift Lead: Energize Teams & Customer Experience

B Q; Chiswick; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Chiswick is hiring a Shift Lead to oversee its busy store, ensuring a safe, welcoming environment for customers and colleagues. The role offers flexibility with full-time, part-time or job-share options and a total of 36.75 hours per week, under a permanent contract.

Salary is £30,270.24 per annum, inclusive of a site allowance, with pension and 6.6 weeks holiday. You will lead daily operations, deploy colleagues, be the first point of contact and help make every customer count while

Qualifications

• Passion for customers and doing the right thing.
• Ability to lead a team and oversee store operations.
• Safety conscious with an eye for compliance.
• Strong communication and collaboration within a team.

Responsibilities

• Oversee shift to ensure operations run smoothly.
• Deploy colleagues to meet customer demand.
• Serve as first point of contact for customers and colleagues.
• Keep stores safe at all times.

Skills

Customer focus

Team leadership

Decision making

Safety awareness

Communication

Education

Retail experience preferred

Job description

B&Q Chiswick is hiring a Shift Lead to oversee its busy store, ensuring a safe, welcoming environment for customers and colleagues. The role offers flexibility with full-time, part-time or job-share options and a total of 36.75 hours per week, under a permanent contract.

Salary is £30,270.24 per annum, inclusive of a site allowance, with pension and 6.6 weeks holiday. You will lead daily operations, deploy colleagues, be the first point of contact and help make every customer count while