Store Shift Lead - Lead with Impact & Customer Focus

B Q; Crawley; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits and lots

Zusammenfassung

B&Q Crawley is seeking a Shift Lead for a permanent, full-time role (36.75 hours per week). The position includes a store location allowance and pension, with a salary around £29,257 per year, plus six weeks holidays.

You will oversee shifts, ensure safety, and deliver a great customer experience daily. As a keyholder, you’ll manage colleague deployment, support standards, and be the first point of contact for customers and staff, working from early morning to late evening across all daily store

Qualifikationen

• Store leadership and safety awareness.
• Ability to oversee a shift and deploy colleagues effectively.
• Customer-first mindset with focus on compliance and standards.

Aufgaben

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

Kenntnisse

Customer focus

Big-picture view

Safety conscious

Team player

Energetic

Autonomous decisions

Jobbeschreibung

B&Q Crawley is seeking a Shift Lead for a permanent, full-time role (36.75 hours per week). The position includes a store location allowance and pension, with a salary around £29,257 per year, plus six weeks holidays.

You will oversee shifts, ensure safety, and deliver a great customer experience daily. As a keyholder, you’ll manage colleague deployment, support standards, and be the first point of contact for customers and staff, working from early morning to late evening across all daily store