Retail Shift Leader — Flexible Hours & Inclusive Team

Tesco; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Tesco Shift Lead role in our stores offers varied hours and a strong emphasis on team leadership and customer service. You will lead daily operations, support colleagues across all store areas, and be the go-to person for day-to-day queries.

The role requires energy, inclusivity, and a commitment to delivering great service. We offer shifts with a guaranteed minimum of 16 hours per week and pay starting at £15.59 per hour, rising to £16.86 in M25 stores; some locations may offer additional

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco Shift Lead role in our stores offers varied hours and a strong emphasis on team leadership and customer service. You will lead daily operations, support colleagues across all store areas, and be the go-to person for day-to-day queries.

The role requires energy, inclusivity, and a commitment to delivering great service. We offer shifts with a guaranteed minimum of 16 hours per week and pay starting at £15.59 per hour, rising to £16.86 in M25 stores; some locations may offer additional