Store Service Manager

Nobia AB; Newport; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company that believes in the power of kitchens to connect people and create memories. As a Store Service Manager, you'll play a pivotal role in a dynamic team, driving sales and ensuring outstanding customer experiences. This position offers the chance to grow personally and professionally in a supportive environment that values collaboration and creativity. With a competitive salary and a range of benefits, including a generous discount on kitchen products and a personal development plan, you'll be part of a journey that transforms kitchens into the heart of homes. Embrace this opportunity to make a difference and thrive in a fast-paced, rewarding atmosphere.

Benefits

Competitive salary and commission package

Personal development plan

Generous discount on kitchen products

Holiday Purchase Scheme

Attractive Pension Scheme

Virtual GP access

Retailer discounts

Cycle to work Scheme

Qualifications

• Strong customer service skills and a personable manner are essential.
• Leadership skills to manage and develop the team effectively.

Responsibilities

• Drive sales, meet targets, and collaborate on exciting projects.
• Deliver exceptional customer service and resolve issues effectively.

Skills

Customer service

Leadership skills

Sales motivation

Relationship building

Proactivity

Flexibility

Education

Full UK driving license

Job description

Just a kitchen, some might think. But at Nobia, we recognise its deeper essence. It's more than a space - it's the very soul of a home where mornings are greeted, and evenings wind down. It is the place where we connect and unite, share love and memories, recharge and make new ideas come to life. Kitchens set the stage for the stories of tomorrow. Join us in our mission of Designing Kitchens for Life!

For this role the expected salary is £30,000- £40,000 per year.

What you’ll be doing

The Greater Picture: At Nobia, we’re not just designing kitchens; we’re building connections. This role is integral to our journey. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, sales driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects.

As a Store Service Manager, growth will be a priority and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by being involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues, regarding training and development throughout the customer journey. You’ll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively.

The Here and Now:

At Nobia, we’re not just designing kitchens; we’re building connections. This role is integral to our journey, helping to drive sales, meet targets and collaborate on exciting projects.

From the initial conversations in our showroom right through to installation and after care (home visits), we strive to create a welcoming environment to ensure consistent delivery of high standards of customer service throughout.

Your skillset for performance:

At Nobia we focus on three core values: Care – Inspire – Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company.

As a Store Service Manager, we are looking for an individual who is customer focused and always willing to go the extra mile. Also, to be successful in this role, you will ideally have the following attributes:

• Customer service and a personable manner
• The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential
• Sales motivated and confident working towards targets
• Experience with building great working relationships across teams
• Being proactive around the market trends and competitors
• Flexibility around working hours
• A full UK driving license

In our recruitment process we’ll decide whether there are enough similarities between your skills and aspirations and the skills and competencies required for the role.

We believe you will enjoy working here if you:

• Have a strong passion for reaching sales targets
• Have a creative mindset and a willingness and desire to learn
• Feel motivated working in a dynamic, fast-paced environment
• Have an open-minded personality and enjoy thinking outside of the box

We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience.

What’s in it for you? Why choose Nobia?

We genuinely want your role within Nobia to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that’s vertical or horizontal, and where your voice is heard. You’ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn’t just better for you - it’s better for life! Your journey at Nobia also comes with a range of brilliant benefits, such as:

• A competitive salary and commission package
• Personal development plan, access to tools and platforms
• A generous discount on our kitchen products
• Holiday Purchase Scheme, with the ability to buy up to 5 days additional annual leave
• Attractive Pension Scheme
• Virtual GP access
• Discounts with various retailers
• Cycle to work Scheme

Our story:

The kitchen is a place for all aspects of life, all times of the day. As Europe’s leading kitchen specialist, Nobia strives to lead the way for purposefully designed and sustainable kitchen solutions. We let our 100 years of expertise meet with new habits, trends and techniques. We design, manufacture and sell well-designed, functional and emotionally appealing kitchens that enable a sustainable lifestyle with reduced climate impact. We are a group of 16 strong local brands, produced in our 12 factories. Our community of 5,500 co-workers are driven by our core values Care – Inspire – Deliver. We foster an open, supportive and innovative work environment where we encourage each other to reach our full potential for personal and professional growth - across the group, from the Nordics to the UK, Austria and the Netherlands. Read more about us at https://www.nobia.com/about-us/.

Do you think we are a great match? If you have any questions about the position or the recruitment process, please don’t hesitate to contact us at [e-mail].

About the recruitment process:

We are looking for skilled employees who can add value to our business. We work actively to ensure that our employees can develop at our workplaces, irrespective of their sex, age, ethnicity, sexual orientation, religion, or disability.

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