Store Operations & People Leader

Sainsbury's; Glasgow; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food

Holiday entitlement

Pension match

Share scheme

Wellbeing support

Cycle to Work

Gym discounts

Job summary

Sainsbury's in Glasgow seeks a hands-on Store Manager to lead a busy site, ensuring smooth daily operations, high standards of customer service, and safe, efficient shop floor performance. You will work with a small management team, drive KPI delivery, coach colleagues, handle performance issues, and support network stores as needed, ensuring an inclusive, high‑performing customer experience.

The role offers a comprehensive rewards package and opportunities to progress within a leading UK

Qualifications

• Track record of brilliant customer service and coaching.
• Experience leading a team in a fast-paced environment.
• Operational leadership in store absence of senior managers.
• Proven ability to meet or exceed KPIs.
• Experience managing employee relations issues.

Responsibilities

• Work with a small team of managers to run the store daily.
• Be the day-to-day store lead with accountability.
• Collaborate to serve customers efficiently and safely.
• Manage performance, scheduling, and pay.
• Support other stores in networks when needed.

Skills

Customer service

Team leadership

KPI delivery

Operational leadership

Disciplinary handling

Job description

Sainsbury's in Glasgow seeks a hands-on Store Manager to lead a busy site, ensuring smooth daily operations, high standards of customer service, and safe, efficient shop floor performance. You will work with a small management team, drive KPI delivery, coach colleagues, handle performance issues, and support network stores as needed, ensuring an inclusive, high‑performing customer experience.

The role offers a comprehensive rewards package and opportunities to progress within a leading UK