Store Operations Lead – Customer Focus & Team Growth

The Range; Deepcar; Vor Ort; GBP 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

28 Days of Annual Leave

25% In-Store Discount

High Street Discounts across hundreds

Zusammenfassung

The Range is seeking a Duty Manager to help oversee the daily operation of the store in a fast-paced retail environment. You will lead shop-floor colleagues, coach performance, and ensure standards across customer service, merchandising, compliance, health & safety, and stock control.

You will be responsible for opening and closing procedures, driving engagement, and maintaining a positive, productive environment. A passion for service and strong leadership are essential for success.

Qualifikationen

• Previous retail supervisory, team leader or management experience.
• Demonstrated ability to deliver excellent customer service.
• Strong communication and interpersonal skills.

Aufgaben

• Oversee daily store operations and ensure high standards of service, merchandising, compliance, health & safety and team performance.
• Lead colleagues on the shop floor, provide coaching and support, and ensure operational procedures are followed.
• Maintain store standards, stock availability and promotional activity while monitoring deliveries and stock movement.

Kenntnisse

Retail leadership

Customer service

Communication

Organisational skills

Problem solving

Jobbeschreibung

The Range is seeking a Duty Manager to help oversee the daily operation of the store in a fast-paced retail environment. You will lead shop-floor colleagues, coach performance, and ensure standards across customer service, merchandising, compliance, health & safety, and stock control.

You will be responsible for opening and closing procedures, driving engagement, and maintaining a positive, productive environment. A passion for service and strong leadership are essential for success.