Store Manager – Luxury Jewellery Retail

ecruit; Brighton; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Private medical insurance

Company pension scheme

20 days' annual leave plus bank...

Birthday day off

Employee discounts

Perkbox rewards

Enhanced maternity and paternity leave

Employee referral rewards

Job summary

ecruit in Brighton is seeking an experienced Store Manager to oversee a luxury jewellery showroom and lead a small team to deliver a high-end customer experience. You will drive sales performance and ensure every client receives personalised, consultative service in a fast-paced retail setting.

The role is full-time, offering a salary of £30,000–£33,000 with a discretionary bonus, private medical insurance, a company pension, and generous annual leave.

Qualifications

• Minimum 5 years of management experience, ideally in luxury or premium retail.
• Experience in jewellery retail is advantageous.
• Proven track record of achieving sales targets.
• Strong leadership and communication skills.
• Hands-on, commercially focused approach to store management.

Responsibilities

• Lead, motivate and develop a team to achieve and exceed sales targets.
• Manage daily store operations.
• Deliver outstanding customer service through a personalised approach.
• Build lasting customer relationships and drive repeat business.
• Coach team to develop sales skills and product knowledge.
• Monitor store performance and identify opportunities to increase sales.
• Maintain high standards of presentation and customer care.

Skills

Leadership

Sales targets

Customer service

Team motivation

Job description

Store Manager – Luxury Jewellery Retail – £30,000 - £33,000 + Bonus - Brighton

Are you an experienced Store Manager who knows how to drive sales while delivering exceptional customer service? Do you enjoy leading a team and creating memorable shopping experiences?

The Role

An exciting opportunity has arisen for an experienced Store Manager to join a growing luxury jewellery retailer.

You'll take ownership of a busy retail showroom, leading a team of up to five people, driving sales performance and ensuring every customer receives a personal, high-quality experience.

This is a fantastic opportunity for someone with a strong retail management background who enjoys building relationships, developing people and achieving results.

Key Responsibilities

• Lead, motivate and develop a team to achieve and exceed sales targets.
• Manage daily store operations, ensuring everything runs smoothly.
• Deliver outstanding customer service through a personalised, consultative approach.
• Build lasting customer relationships and encourage repeat business.
• Coach your team to develop their sales skills and product knowledge.
• Monitor store performance and identify opportunities to increase sales.
• Maintain high standards of presentation, professionalism and customer care.

The Benefits

• Starting salary of £30,000 -£33,000per annum.
• Discretionary end-of-year bonus.
• Private medical insurance.
• Company pension scheme.
• 20 days' annual leave plus bank holidays.
• Additional paid day off for your birthday.
• Employee discounts and Perkbox rewards.
• Enhanced maternity and paternity leave.
• Employee referral rewards.
• Ongoing training and career development opportunities.

The Person

We're looking for someone who has:

• At least 5 years' management experience, ideally within luxury or premium retail.
• Experience in jewellery retail would be advantageous.
• A proven track record of achieving sales targets.
• Strong leadership skills and the ability to motivate a team.
• Excellent communication and customer relationship skills.
• A hands-on, commercially focused approach to store management.

Hours: 40 hours per week, working 5 out of 7 days, including weekends and bank holidays on rotation.

Contract: Full-time, permanent.