Store Manager

Ecruit; Brighton; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Private medical insurance

Company pension scheme

20 days' annual leave + bank holidays

Birthday day off

Employee discounts

Perkbox rewards

Enhanced maternity/paternity leave

Employee referral rewards

Ongoing training and careerdevelopment

Job summary

Ecruit is seeking an experienced Store Manager for a luxury jewellery retail operation in Brighton. You will lead a small team, drive sales performance and ensure a premium customer experience in a busy showroom.

The role requires a strong retail management background, relationship-building skills and a hands-on, commercially focused approach. Salary is £32,000 with a discretionary bonus and benefits.

Qualifications

• At least 5 years' management experience within retail.
• Experience in jewellery retail is advantageous.
• Proven track record of achieving sales targets.
• Strong leadership and communication skills.

Responsibilities

• Lead, motivate and develop a team to achieve and exceed sales targets.
• Manage daily store operations, ensuring everything runs smoothly.
• Deliver outstanding customer service through a personalised, consultative approach.
• Build lasting customer relationships and encourage repeat business.
• Coach your team to develop their sales skills and product knowledge.
• Monitor store performance and identify opportunities to increase sales.
• Maintain high standards of presentation, professionalism and customer care.

Skills

Leadership

Sales management

Customer service

Team motivation

Jewellery retail

Job description

Store Manager – Luxury Jewellery Retail – £32,000 + Bonus - Brighton

Are you an experienced Store Manager who knows how to drive sales while delivering exceptional customer service? Do you enjoy leading a team and creating memorable shopping experiences?

The Role

An exciting opportunity has arisen for an experienced Store Manager to join a growing luxury jewellery retailer.

You'll take ownership of a busy retail showroom, leading a team of up to five people, driving sales performance and ensuring every customer receives a personal, high-quality experience.

This is a fantastic opportunity for someone with a strong retail management background who enjoys building relationships, developing people and achieving results.

Key Responsibilities

• Lead, motivate and develop a team to achieve and exceed sales targets.
• Manage daily store operations, ensuring everything runs smoothly.
• Deliver outstanding customer service through a personalised, consultative approach.
• Build lasting customer relationships and encourage repeat business.
• Coach your team to develop their sales skills and product knowledge.
• Monitor store performance and identify opportunities to increase sales.
• Maintain high standards of presentation, professionalism and customer care.

The Benefits

• Starting salary of £32,000 per annum.
• Discretionary end-of-year bonus.
• Private medical insurance.
• Company pension scheme.
• 20 days' annual leave plus bank holidays.
• Additional paid day off for your birthday.
• Employee discounts and Perkbox rewards.
• Enhanced maternity and paternity leave.
• Employee referral rewards.
• Ongoing training and career development opportunities.

The Person

We're looking for someone who has:

• At least 5 years' management experience, ideally within luxury or premium retail.
• Experience in jewellery retail would be advantageous.
• A proven track record of achieving sales targets.
• Strong leadership skills and the ability to motivate a team.
• Excellent communication and customer relationship skills.
• A hands-on, commercially focused approach to store management.

Hours: 40 hours per week, working 5 out of 7 days, including weekends and bank holidays on rotation.

Contract: Full-time, permanent.

What's Next?

If you're ready to take the next step in your retail management career, we'd love to hear from you.